The essential tech news of the moment. Technology’s news site of record. Not for dummies..InformationWeek.com Newsysis, commentary, and research for business technology professionals..Lean Manufacturing information, articles, tools, videos and free downloads, Consulting and Training..Fabletics is an American online subscription retailer that sells women’s sportswear, footwear and accessories, commonly referred to as “athleisure.” The company is best known for its e commerce business approach and also has brick and mortar stores..A customer experience strategy can help you retain more customers and stop them defecting to competitors. Get started with these five strategies..It’s the defense. No, it’s chemistry. Wrong, it’s style of play. Beg to differ, it’s age and athleticism. Actually, it’s a little or a lot of .
All great service starts with a strategy
Taking the time to really understand and define your brand allows you to be much more intentional and focused about the way you market your business online.. Many stu.s are indicating that customers aren’t seeing the results of company investment in customer service. How can this be? Here is a short list of reasons why companies fail to deliver great customer service..Today more than ever, customer service really matters. Technology is starting to replace many conventional human interactions, but is that a good thing? We all know robot customer service reps fall short, and not meeting your customers’ expectations has a damaging and lasting impact on your brand .